Lost Tool Recovery

Turn Every Asset Tag Into a Recovery Tool

Most asset tags stop working the moment a tool leaves your control.

Lost Tool Recovery changes that.

ToolWorks Lost Tool Recovery combines QR-based asset tags with a public-facing “If Found” page, making it easy for anyone—clients, site supervisors, or security staff—to return misplaced tools without friction.

The Problem: Asset Tags That Only Work Internally

Traditional asset tags are designed for your team, not the real world.

They rely on internal IDs, scanners, or apps that only your employees can access. When a tool is left behind on a job site, a passive tag provides no context to the person who finds it. Even well-intentioned finders have no clear way to return the equipment.

The result:

• Lost tools become unrecoverable
• Inventory shows “assigned” but physically missing
• Replacement costs and downtime increase

The Solution: A Public “If Found” Experience

Lost Tool Recovery bridges the gap between internal tracking and external recovery.

When enabled, every ToolWorks QR asset tag serves two purposes:

• Internal use: Employees scan the tag with the ToolWorks app to check tools in and out, audit inventory, and assign assets.
• Public use: Anyone else can scan the same tag using their phone’s camera to access a secure, branded recovery page.

No app. No login. No confusion.

What the Finder Sees

When a QR code is scanned by a non-ToolWorks user, it opens a lightweight public page that clearly communicates ownership and next steps:

• Your company logo and name
• A confirmation that the item is a registered asset
• One-tap actions to call or email your team

This removes uncertainty and dramatically increases the chance of recovery.

Designed for Real Job Sites

Lost Tool Recovery is built for field conditions and real-world behavior.

• No App Required The finder uses their standard phone camera—nothing to install.

• Fast, Reliable Access Pages load instantly, even on job sites with weak cellular coverage.

• Privacy-Controlled Only approved contact details are shown. Sensitive asset and employee data stays private.

Simple Setup, Immediate Impact

Getting started takes minutes:

1. Enable Lost Tool Recovery Activate it from Settings > Account in your ToolWorks dashboard.

2. Confirm Your Recovery Profile Review the company name, logo, and contact details that will appear publicly.

3. Reprint Asset Tags Update existing labels so QR codes point to the recovery-enabled URL. Bulk printing is available through the Tool Tags Printer report.

4. Optional Custom Redirect Prefer your own recovery page? Redirect scans to a custom URL on your website.

Real ROI From Asset Recovery

Recovering just one misplaced asset can offset the cost of software, labels, and administrative time for an entire year.

• Power tools: $300–$600
• Generators and specialty equipment: $1,000+
• Surveying or precision equipment: $10,000+

Beyond cost savings, Lost Tool Recovery reinforces professionalism. Clearly labeled, digitally recoverable equipment signals accountability and operational maturity to clients and partners.

More Than a Tag — A Digital Business Card

Your tools travel constantly—from warehouses to job sites to trucks and yards. Lost Tool Recovery ensures every asset clearly communicates ownership and contact information wherever it goes.

Instead of hoping lost tools make their way back, you give them a direct path home.

Lost Tool Recovery is available to all ToolWorks customers today. Enable it from your dashboard or contact support for help reprinting asset tags at scale.