How can we help?

Find guides, tutorials and answers to get the most out of ToolWorks.

Getting Started Guide

Set up your account and learn the basics in minutes.

Video Tutorials

Watch step-by-step video walkthroughs.

How-To Guides

Step-by-step instructions for common tasks.

No-Barcode Tracking

Track tools without barcode labels.

Tool Management

Manage your tools and equipment.

Tools

Add, edit and manage your tool inventory.

Fleet Management

Manage your vehicles and fuel logs.

Vehicles

Track and manage your vehicle fleet.

Fuel Logs

Track vehicle fuel consumption.

Daily Operations

Checkouts, check-ins and transfers.

Checkouts

Assign tools to team members.

Check Ins

Return tools to inventory.

Self Checkout

Let users check out tools themselves.

My Tools

View tools in your custody.

My Requests

Request tools from the field.

Transfers

Move tools between people and locations.

Store Transfers

Transfer tools between locations.

Field Transfers

Transfer tools between teammates.

Maintenance & Issues

Keep your equipment in top shape.

Issues

Report and track equipment problems.

Maintenance

Schedule service and repairs.

Audits & Verification

Verify your inventory accuracy.

Stock Audit

Verify inventory at a location.

Field Audit

Verify tools assigned to users.

Procurement

Purchase new tools and equipment.

Purchase Orders

Create and approve purchase requests.

Reports & Analytics

Insights into your operations.

Dashboard

Overview of your tool inventory.

Reports

Generate and export reports.

Report Subscriptions

Schedule automated reports.

Administration

Manage users, locations and settings.

Users

Add and manage team members.

Locations

Manage stores and warehouses.

Settings

Configure your ToolWorks account.

Lost Tool Recovery

Find and recover missing tools.

Security

Manage roles and permissions.

Advanced Features

Power user features and integrations.

Copilot

AI assistant for quick actions.

Kiosk Mode

Set up self-service stations.

Offline Mode

Work without internet connection.

External Scanner

Connect barcode scanners.

Office 365 SSO

Enable single sign-on.

API Integration

Connect with external systems.

Custom Order Numbers

Customize order number format.

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support